About Computer Generation Incorporated

For more than 30 years, Computer Generation Incorporated has delivered innovative products and services to our customers. We were a part of the explosive growth in the telecommunications industry that began in the early 1980s. We remain a part of the continued evolution of wireless services, and we are an industry leader for enabling business in IP based networks.

Based in Atlanta, Ga., Computer Generation has a global presence with branch offices in Maidenhead, England and Melbourne, Australia.

There are two divisions under the Computer Generation corporate umbrella; the Telecommunications Industry Group and Global Integrated Technologies.

Telecommunications Industry Group (TIG)

The Telecommunications Industry Group (TIG) is focused on providing products and services to:

IntereXchange Carriers (IXCs),
Regional Bell Operating Companies (RBOCs),
Incumbent Local Exchange Carriers (ILECs),
Competitive Local Exchange Carriers (CLECs),
major independent telephone companies,
Mobile Service Providers (MSPs),
Internet Service Providers (ISPs),
Application Service Providers (ASPs), and
Integrated Communications Providers (ICPs).

TIG is at the forefront of 21st century technologies and solutions that power the information flow critical to the industry’s growth and prosperity. The predominant product offering from TIG is the Convergent Data Collection and Mediation System (DCS). Installed in over 80 sites, DCS is responsible for collecting network event information (wireline, wireless, and/or IP) and conditioning that information for use by other OSS/BSS systems. The convergent nature of DCS makes it useful to all types of providers and its flexibility allows the execution of any required business rule.

The newest product offering from TIG is the Telco Decision Support Architecture (TDSA). TDSA is an extended application, making use of all DCS capabilities as well as a relational database and decision support software tools. The purpose of TDSA is to give a service provider a focused, departmentalized view of network event information. This view provides an answer to questions about consumer trends, traffic bottlenecks, promotional results, or any other business question that may exist.

Other product offerings from TIG include our popular Rating and Tariffing System (RTS) and the Operator Reference Database (ORDB).

We stand by what we sell. Computer Generation provides training and complete user and installation manuals. We maintain a 24-hour, seven day a week telephone "hotline." Also, our customers can access diagnostics, troubleshooting and problem resolution online.

Global Integrated Technologies (GIT)

Our Global Integrated Technologies division provides enterprise business solutions for mid-sized companies. Established in 1993, the GIT division was designed to leverage, integrate and market Computer Generation’s expertise in concert with high-speed global networks. Today, leading companies like Microsoft, Compaq, Oracle, Cisco, Citrix, and NaVision choose our GIT division to help install and support their products.

GIT’s professionals are top of the line. Averaging 15 years’ experience each, staff members are proficient in many technology areas, such as, programming languages, database administration and operation, development techniques, project methodologies, operating systems, computer systems and networks. Our technical consultants are available for hardware planning, network design, and operational evaluation.

We have performed a significant number of system and software installations, and have worked with a wide range of major clients from healthcare to e-commerce, including:

• Teleflora – the world’s largest floral wire service, relies on Computer Generation for its North American operations.

• The United States Government’s General Services Administration – GIT’s application development staff has provided the government a web accessed application for Time & Attendance, Travel Authorization & Re-imbursement, Labor Distribution, and Job costing.

• Atlantic Relocation Systems, one of the United States’ largest van line agents.

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